Water Damage

We had water damage due to a sewer line back up into our property – 308 Lisa Way. We reported this in November 2024, it was reported late to Greater New York Insurance – 13 Jan 2025. There has been confusion as to the deductible amount. We have been going back and forth with property management, Greater New York, etc. The damage is still not reconstructed after 5 months. We are in consult with our attorney as of this email, so we would like some resolution.